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Frequently Asked Questions

Emedoutlet : Buy Chinese Herbal Alternative Medicine Online at Discount Prices.
Can the pharmacy mail medications to international locations?
Why are prescription prices so low?
How much money will I save?
Do you require a prescription?
What Is the 30 Day Money Back Guarantee?
How will the charge appear on my credit card statement?
Will the packaging be discreet?
If I don't see my prescription medication on your price list, does that mean you don't carry it?
How long will it take for me to receive my prescriptions by mail?
What is your return policy?
Is Emedoutlet a pharmacy?
What do you accept for payments?
Do you dispense controlled substances?
Do you have any ordering requirements?
Can I ship to an Alternate Shipping Address?
Why is My Order on Hold?
My order has entered Customs -- does this mean that it has been seized, or that I will not receive it ?
Will I have to pay any Customs Duties ?
Echeck : Frequently Asked Questions
What is Echeck ?
Is this a secure method of payment ?
What is the Echeck processing time?
Does the Echeck processing affect the shipping of the package, and when will the parcel be shipped ?
Once you have paid by Echeck, what is the Refund procedure?
Discount Code : Frequently Asked Questions
What are discount codes ?
Who can use discount codes ?
How do I use discount codes ?


Can the pharmacy mail medications to international locations?
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Why are prescription prices so low?
The government puts a limit as to how much pharmaceutical manufacturers can charge for brand-name drugs when they are approved and caps subsequent price increases. We have been supplying medicines in the local market for 25 years, we now supply direct from the manufacturer to the consumer all the middle men are cut out. "THAT IS WHY WE SUPPLY AT SUCH LOW RATES" We guarantee that you are receiving genuine products and supplies. We promise you that all our medicines have the same effectiveness as the medicines you buy at your local pharmacy.
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How much money will I save?
Most patients save 40-80%, which can be hundreds of dollars per order.
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Do you require a prescription?
We require that you have a Valid Prescription. By agreeing to the terms and conditions of the site, you attest that you have a Valid Prescription, given by your physician, in your country of residence. You are also required to send us a copy of this prescription.
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What Is the 30 Day Money Back Guarantee?
In the event that you do not receive your order within 30 days of your placing order, you will have the option of getting a reshipment or a refund. If your order was split up, and one or more of the shipments is missing 30 days or more from the date of order, we will reship the missing order. Incase of refund shipping & handling fees will be deducted.
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How will the charge appear on my credit card statement?
Emedoutlet is a subsidiary of Entrust payment solutions. You will see a charge as follows " EMEDOUTLET +1(646) 502-8606 ", " INTERNET SALES " or " Veri-bill.com 8669728765 "
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Will the packaging be discreet?
www.emedoutlet.com's orders are sent in the most discreet manner possible. Only the shipping address and return address are displayed on the visible part of our orders. The medications are packaged in unmarked paper envelopes. Please be advised that shipping to a destination which requires a customs declaration will result in your packing slip (including the Generic Brand Names not the USA Brand Names.) identifying the package contents to be included on the customs label.
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If I don't see my prescription medication on your price list, does that mean you don't carry it?
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How long will it take for me to receive my prescriptions by mail?
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What is your return policy?
The International College of Pharmacists states that once a medication has left the pharmacy, it cannot be returned for any reason - Bylaw 5 (33. subsection 1)
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Is Emedoutlet a pharmacy?
No. Emedoutlet is a pharmacy intermediary.
Your prescription is filled at one of our associated certified pharmacies by a registered pharmacist with a license and mailed to your home.
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What do you accept for payments?
Emedoutlet accepts Visa,Echeck and Ebillme.
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Do you dispense controlled substances?
No. We do not dispense any controlled substance.
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Do you have any ordering requirements?
If the patient is under 18 years of age, the order form must be co-signed by the patient's legal guardian.
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Can I ship to an Alternate Shipping Address?
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Why is My Order on Hold?
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My order has entered Customs -- does this mean that it has been seized, or that I will not receive it ?
Please note that ALL orders are processed by Customs -- it does not mean that you will not receive your meds. Usually the parcels are cleared in 2-4 days, but sometimes it takes upto 10-12 days to be released from Customs.
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Will I have to pay any Customs Duties ?
You may need to pay Customs Duties, as per the Regulations in your country. Emedoutlet is NOT LIABLE to refund any amount paid by you towards Customs Duties, or any other duties of any sort.
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What is Echeck ?
E-check is a method of paying for your order via your regular Checking Account. It is the same as an ACH Debit. By selecting Echeck, you are authorizing your Bank to debit your Checking Account for the amount of your Order. You will need to enter your Bank name, Account Number , Routing Number, and Check Number.
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Is this a secure method of payment ?
It is very safe to order by Echeck. Your Account will NOT be debited until you confirm that you have placed an order. To ensure that your order is genuine, you will receive a telephone call from our merchant provider (BankSMG Online 888-891-6935). Your Account will be debited ONLY after you have authorized the debit of the amount specified.
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What is the Echeck processing time?
Echeck is generally processed in 2-3 days time. Our Merchant Provider, BankSMG Online 888-891-6935 will call you, the client, to get your authorization for the order. Or you can call TOLL FREE: 888-891-6935 and speak to the SMG Online Customer Service representative and give them your order number, to get the order processed more quickly.
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Does the Echeck processing affect the shipping of the package, and when will the parcel be shipped ?
We do not delay shipping of your order. As soon as your order is authorized by SMG Online, the order is shipped within 24 hours.
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Once you have paid by Echeck, what is the Refund procedure?
Due to the differences in Banking methods, your Echeck refund will be processed in 10-15 working days.
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What are discount codes ?
Discount codes (also known as voucher codes, promotional codes, discount vouchers, shop codes, coupons etc.) are the online equivalent of in-store coupons and usually consist of a trigger word, number or a combination of both and they can save you money when shopping online. The saving is typically a percentage discount, a fixed amount, free delivery or flat discount.
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Who can use discount codes ?
Discount codes may be valid for various categories of customers, and at different times -
1. First order only.
2. Second order only.
3. For high order value – for our regular customers.
4. For purchasing product from particular category.
5. Festive promotional codes
6. Monthly promotional codes for regular customers.
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How do I use discount codes ?
1. Enter a valid Discount code in the space provided.
2. Hit redim button.
3. If code is valid then "Final Total Price" will be reduced as per the type of Discount code.
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Emedoutlet : Order Chinese Alternative Medicine at Discount Prices.


Payment Options:

Visa card Echeck card
Online Drugstore Referral Discount Program

View Testimonial

  • Donna R

    When I lost my insurance coverage I was not sure what Id do. Emed was the Perfect answer they sure ...

  • Lisa S

    I have been pleased with company and the ordering is simple its the delivery that takes forever and ...

  • april r

    I have ordered from this company before with great service! I came back to order again because of th...

  • Melissa M

    Ive placed several orders in the past year or two. I always receive my meds within a couple of week...

  • Linda M

    I ordered Nexium and they sent me generic Prilosec. BEWARE!...

  • Richard M

    I spent days looking for a website white low prices AND that werent scams. Emedoutlet was the only o...

  • Roxanne N

    Very easy to navigate website easy to place order and prompt delivery. I will use again....

  • eloy t

    recieved good quality meds as described highly recommend this site...

  • Alexandria M

    I was very nervous about ordering onlinethe price seemed to good to be true as well as previous cust...

  • Edward N

    I just made my first order and paid about $20 for what was implied to be rapid shipping. No explanat...

  • Caitlin M

    they make it so easy to order and affordable...

  • terry m

    great website and very easy to navigate....

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